DISCLAIMER: The system utilizes the Twilio Voice API , a premium yet affordable service.
Overview
Sonivo is a powerful SaaS-based application designed to simplify building and managing call center businesses. Harness the capabilities of the Twilio Voice API (a paid yet cost-effective solution). With dedicated panels for admins, users, and agents, Sonivo guarantees seamless operations and exceptional control.
Key Features
For Users:
- AI Call Assistant
- Call Broadcasting
- Call Flow Builder
- Phonebook Management
- SMS Manager
- Rich User Dashboard
- Device Number Management
- Agent Management
- Broadcast Tracking
- Dynamic API Access
- Customizable Interactive Design
- And much more!
For Agents:
- Incoming Call Manager
- Call Comments and Notes
- And More!
For Admins: Fully SaaS Ready
- Informative Admin Dashboard
- User and Plan Management
- Order Tracking
- Dynamic Frontend Pages
- Customizable FAQ and Testimonial Sections
- Full Website Translation
- Real-Time App Configuration
- And More!
What’s Included
- Node.js Backend
- Built Version of React.js Frontend
- CSS Access for Styling
System Requirements
- Twilio Voice API Integration
- Shared Hosting with Node.js or VPS (Recommended)
- MySQL Database
- Domain or Subdomain
